Business that depends on daily use of computers, regardless of their size or number, onsite regular maintenance is not just a convenience, it's a wise investment for your future success. With ongoing changes to regulatory requirements, technologies, application landscapes and designs, maintenance is key to keeping software current and operational for its intended purpose. Security upgrades as well as ongoing feature enhancements are also required to preserve the value of your investment over time, and to ensure continual compliance with various regulatory requirements.

With years of experience in providing system maintenance and technical support services to clients of all sorts, we understand that each business is unique and that a "one size fits all" model isn't realistic. As such, we support various maintenance options to provide access to expert technical resources, helping you to minimize your risks, while maximizing the benefits of your Information Technology (IT) investments. Technical computer support services are available for Microsoft, Apple, Linux, and Unix environments, and we have the expertise to support your cross platform network environment as well.

Benefits of Regular Scheduled Maintenance

With competitive business offerings in today's high-tech world, along with the fast-pace of technology advancements, serious consideration should be given to the advantages of regular scheduled maintenance to support your business operations. Consider just a few reasons:

• Eliminate the frustration of locating the right IT personnel to effectively meet the needs of your business.
• Peace of mind knowing the systems you depend upon are supported with an experienced team you can rely upon.
• Technical resources readily available to support your business needs and requirements. These are experienced IT professionals with a wide-variety of skills, disciplines, and expertise to address your IT concerns and challenges.
• Reduce or eliminate the need for training staff to support hardware, technologies, industry standards, or programming languages. Our technicians and engineers routinely receive the technical training required.
• We can maintain and document vital information relating to your IT systems and their configurations, so you will have the information needed to solve your IT problems quickly and efficiently.

Regular scheduled maintenance support for your business can help reduce costs, provide continual security protection, and simply makes good sense.

Added Value

SoftRoots can provide a no-charge initial on-site systems evaluation. Based on the evaluation, we provide a report suggesting an appropriate strategy and potential arrangement(s) for IT maintenance to support the needs of your organization. Options can include various consulting services, design and development support, desktop support, HW/SW configuration and upgrades, systems/network/database administration, after-hours service, a daily on-site technician to manage your IT infrastructure, etc.

Our greatest asset is the Customer, and we value that relationship highly. As such, we focus significant attention on the customer's business IT needs, expectations, and satisfaction, resulting from any maintenance support services that have been provided through SoftRoots.